Energy Ombudsman: Complaints leap by 84% in one year The most common disputes were about gas or electricity use, account balances and meter readings. Source
WW2 veterans sign history buff’s rifle as he collects stories Jay Hawkins has sought out war stories from 90 veterans and got them to sign his Lee-Enfield gun. Source
Fast fashion: Boohoo breaks promises on ethical overhaul The firm promised change in 2020, but the BBC has filmed staff squeezing suppliers after deals were agreed. Source